Thursday, February 17, 2011

Does your colleague's ringtone annoy you?

How often has it happened that you're concentrating on a work at hand and are suddenly thrown out of your zone, startled by a colleague's ringing phone? Well almost everybody has faced such a scenario with the frequency differing from person to person. But nonetheless it is a common phenomenon at everyday work and has the ability to drive you mad, especially when you're doing an important work that needs your utmost attention.

While any ringtone that is loud and noisy can be distracting, our survey on what kind of ringtones irritate the most revealed some interesting facts. A marketing executive with a reputed software company shared that the ringtones that feature songs in regional languages are disturbing. Also the ringtones that are too shrilly or high pitched add to the annoyance.

An analyst from Indegene Lifesystems echoed his annoyance over ringtones in the regional dialects. In fact, this trend came up to be the highlight of the survey with a majority of the people getting exasperated with regional ringtones. Is it the same case with you too?

Another trend that we spotted was having different ringtones assigned for different contacts in your phonebook. While one may get conditioned to one kind of tone ringing, it is frustrating to hear a different tone each time. Sometimes phones kept in the vibrating mode can also turn disturbing as at times the vibration shakes up the entire desk.

Although many might ignore it as a trivial issue, in the long run this turns to be a constant source of irritant, with the HR department having to intervene in some cases. While in some companies, employees are not allowed to take their phones to the workstation, the companies which do, have to tread the path carefully.

In our talk with HR Executive Porush Singh from Sonata Software, he informed that the HR department gets complains on loud ringtones from the employees, which average to one or two a month. "To mitigate this, we circulate pamphlets and conduct workshops once or twice in a quarter to make the employees more aware." Apart from the general measures, he also said that as and when complains come, the HR people go and talk to the employee directly or do so in a general chat.

It is a common etiquette to keep your phones on silent or at best in a minimal ringing tone that is audible to you at the workplace. However, many people don't care enough to these kinds of small details. By doing so you not only create a cordial relationship with your colleague but also set a good example of workplace etiquettes. So which side of the spectrum are you in?

Do share with similar experiences that you may have encountered at your workplace.

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